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Members in the Lower East Side and Greenpoint may experience brief interruptions as emergency work is completed at Grand Street Guild to resolve a hardware issue.
Members connected through the Prospect Heights Hub will experience slower than normal speeds during heavy rains due to heavy winds impacting a backup antenna. Volunteers will coordinate to fix the issue after the weather has settled.
Volunteers are responding to an outage at our SN11 datacenter affecting The Olmsted and parts of Harlem and the Bronx. Backup routes are in place while we wait for the issue to be resolved. See #C679UKBUK on our slack for live updates
Repairs have been completed at Sunset Park Library NN231. Normal speeds have returned.
Repairs are in progress at NN231 Sunset Park Library, nodes connected through there will experience brief interruptions while we repair a cable.
Work at NN217 Sunset Park Homes has been completed.
Maintenance work is bring conducted at NN217 Sunset Park Homes. Members will experience short interruptions for the next couple of hours while we complete this work.
A cable issue at Sunset Park Library (cable at 100mbit) is causing slower speeds for folks connected to this hub. We’re working to replace it.
The issue we were experiencing at SN10 data center has been resolved. This has been reported as a routing issue in an upstream network, that has since been resolved. Thank you for your patience and understanding.
We are experiencing an outage at our SN10 data center, affecting nodes in Manhattan and Brooklyn. Volunteers are working to troubleshoot the issue.
Volunteers were able to address a power issue at our Saratoga Hub and service should be restored to affected nodes. Please let us know in our Slack support channel if you experience an extended outage.
a power outage at our Saratoga hub may be impacting nodes in Bushwick, Ridgewood, and Bed Stuy. Volunteers are working to coordinate a site visit ASAP.
Volunteers restored service at the Eldert Hub this morning. Ridgewood nodes should be back online.
a power outage is impacting connectivity for nodes in Ridgewood. Volunteers are working to get access to the site and restore service.
The heaviest of the rain has passed, links should be returning to normal
heavy rain is impacting links in South Brooklyn. Connections should return once the rain lightens up