Due to construction at Grand St, we are performing maintenance on the fiber infrastructure there. Members may experience disruptions.

Work at Vernon has been completed. If you’re experiencing any issues please reach out to us. Thanks!

Maintenance work is occurring today at Vernon to improve link quality and speed for directly connected members and Saratoga. The only directly impacted members have already been emailed, and no other members should be affected. Work should be completed by 5pm.

Members connected via Saratoga (NN1340) may experience brief interruptions this afternoon while we conduct urgent fiber maintenance there

Work at NN219 has been completed. If you’re experiencing any issues please reach out to us. Thanks!

There will be brief interruptions for Node 219 and other nodes that rely on it as we upgrade and move equipment. Service should be restored shortly.

Brooklyn traffic has been restored to the normal route existing through SN3. All services should now be restored. Please let us know of any issues.

Brooklyn traffic usually bound for SN3 is currently exiting SN10 while we troubleshoot a problem with our connection to the internet there.

We are currently investigating a widespread outage affecting nodes exiting SN3

NYC is experiencing heavy rains in the area through 6am tomorrow. During this time, your connection may slow down or drop.

As always, if you have speed or connection problems, please let us know.

The maintenance on Node 2701 has been completed. Connection has been restored. Please report any issues if you have them.

We will be conducting maintenance at node 2701 (Sunset Park Hub) in Sunset Park Brooklyn tomorrow between 2-5pm. This will cause a brief outage for folks in that building or who rely on it for their internet connection. We apologize for the inconvenience and will update this page once maintenance is completed.

The worst of the winter storm seems to be over. Please report any residual issues.