Head to the Support Page to enter your problem! You can also chat with us live at #support on Slack.
service is restored in Sunset Park and Flatbush Cats Hubs and surrounding nodes
connectivity in the Sunset Park and Flatbush Cats Hubs and surrounding nodes is severely impacted due to an antenna outage, we’re working to get things back to normal
Members in Park Slope connected to our President Street Hub may experience slower connectivity or interruptions as planned upgrades and maintenance are performed. Work should be completed by 5:00pm.
Vernon security updates are completed. Please reach out on our Support channels if you experience any lasting interruptions.
Nodes in Northern Brooklyn may experience a very brief interruption due to security updates at the Vernon Hub.
100AVA is restored.
100Ava hub is down. A volunteer is on their way.
Connectivity to the Eldert Hub in Ridgewood has been reestablished, but connected members may be experiencing slow speeds; volunteers are working to improve the hub over the coming week.
Members in Harlem and the Bronx may experience brief interruptions as planned upgrades are performed at the CCNY hub. Work should be completed by 10:30am.
Nodes connected to Eldert Hub (NN:5014) are experiencing an outage as Eldert Hub is currently down. We are working to contact someone in the area to investigate. Details in #C679UKBUK| on slack.
Connectivity to SN10 has been restored as of 3:30am after repair of a damaged fiber connection