SN11 internet service was restored on January 16th but continued to be unreachable due to an underground fiber break between the data center and NN584 Olmsted. That fiber break was just fixed a few hours ago, and full Olmsted service has been restored

The power issue at Hex House was fixed earlier this morning. Connections should be restored for all members in the area.

Members connected via NN1417 Hex House (formerly Soft Surplus) are experiencing an outage as the hub has gone offline. We are investigating.

The issue our upstream provider was having at SN11 has been resolved. Volunteers are working to have the SN11 back up shortly. We appreciate your patience!

Members at The Olmstead are currently experiencing slower speeds due to a problem at our SN11 datacenter with one of our upstream provider’s infrastructure. Members at The Olmstead are currently routing via a backup wireless link until the problem is resolved. The provider has not yet provided an expected time frame for resolution of the issue, they are working on the problem. More updates will be shared as we learn more information.

The wiring issue at Saratoga has been resolved. Please let us know if you have continuing connectivity issues.