Heavy rains and wind are expected throughout the evening, which may cause intermittent slowdowns and disruptions. Please let us know in our Slack Support channel if you experience an extended outage.

Service should be back to normal since our upstream provider completed their maintenance window at 1:30AM. Thank you for your patience, and please continue to report any issues.

Tonight between 11pm and 4am, our upstream provider is fixing an issue that caused outages yesterday and last Monday. During this time, performance may be degraded for members in Manhattan and northern Brooklyn. We expect full service to be restored early tomorrow morning

Speeds should now be back to normal. The upstream provider identified an issue outside our network and will be giving us a reason for outage in the next couple of days. In the meantime please continue report issues if you experience trouble.

The problem has been identified and most of you should be back online soon

Sorry we have a widespread outage at the moment due to an upstream connection. They are working on repairing it at the moment

We seem to have experienced a widespread outage just now; volunteers are looking into it.

Heavy winds have impacted alignment on an antenna in Prospect Lefferts Garden; performance may be degraded for neighboring users. We’re working to get a volunteer on site today.

a cable issue at our Eldert Hub has caused an outage in Ridgewood. Volunteers are working to restore service

Very heavy rains are impacting performance in portions of the Mesh. Conditions should lighten late this evening, thanks for your patience.

SN11 internet service was restored on January 16th but continued to be unreachable due to an underground fiber break between the data center and NN584 Olmsted. That fiber break was just fixed a few hours ago, and full Olmsted service has been restored